Description |
Manufacturer: | Veeam Software |
Manufacturer Part Number: | V-VMPPLS-VS-P01PP-00 |
Manufacturer Website Address: | http://www.veeam.com |
Brand Name: | Veeam |
Service Name: | Premium Support |
Product Type: | Service |
Service Information |
Service Main Type: | Technical |
Service Sub Type: | Electronic |
Service Description: | 24x7x1 Hour |
Provided Support: | - New Releases Update
- Web Support
- Phone Support
- Web Knowledge Base Access
- Email Support
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Service Response Time: | - 8 Hour - Phone Support - severity level 4
- 6 Hour - Phone Support - severity level 3
- 3 Hour - Phone Support - severity level 2
- 1 Hour - Phone Support - severity level 1
|
Service Duration: | 1 Year |
Product Supported: | Software: - Software Title: Veeam Management Pack Enterprise Plus for VMware
- Installation Type: Locally installed
- License Pricing: Prepaid
- Licensing Details: Includes first year 24/7 uplift
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