HPE
HPE (HV5Y1E) HPE 3Y TC Bas wCDMR DL580 Gen10 wOV SVC
- SKU:
- HV5Y1E
- MPN:
- HV5Y1E
- Availability:
- On backorder. Usual lead time is 3 weeks. Contact Us for Availability
Description
| Description | |
| Manufacturer: | Hewlett Packard Enterprise |
| Manufacturer Part Number: | HV5Y1E |
| Manufacturer Website Address: | https://www.hpe.com/au/ |
| Brand Name: | HPE |
| Service Name: | Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended Warranty |
| Marketing Information: | Overview HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility." Benefits Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product. Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product. HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care. |
| Product Type: | Warranty |
| Service Information | |
| Service Main Type: | Maintenance |
| Service Characteristic: | Parts & Labour |
| Service Description: | 9x5xNext Business Day |
| Provided Support: |
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| Service Response Time: | Next Business Day - Parts and Labor |
| Service Location: | On-site |
| Service Duration: | 3 Year |
| Product Supported: | HPE ProLiant DL580 Gen10 wOV |
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