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HPE

HPE (HA5U8PE) HPE 2Y PW FC NBD DL60 Gen9 SVC

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SKU:
HA5U8PE
MPN:
HA5U8PE
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
$1,582.83 Inc. GST
$1,438.94 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HA5U8PE
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Foundation Care - Post Warranty
Marketing Information:

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type:
  • Physical
  • Electronic
Service Characteristic: Labour
Provided Support:
  • Remote Diagnosis
  • Software Support
  • Repair
Service Response Time: Next Business Day - Repair
Service Location: On-site
Service Duration: 2 Year
Product Supported: HPE ProLiant DL60 Gen9 Server
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