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HPE

HPE (HA5C2PE) HPE 2Y PW FC 24x7 DL180 Gen9 SVC

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SKU:
HA5C2PE
MPN:
HA5C2PE
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
$4,557.29 Inc. GST
$4,142.99 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HA5C2PE
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Foundation Care - Post Warranty
Marketing Information:

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type:
  • Physical
  • Electronic
Service Characteristic: Parts & Labour
Service Description: 24x7x4 Hour
Provided Support:
  • Remote Diagnosis
  • Software Support
  • Repair
  • Escalation Support
  • Remote Technical Support
  • Collaborative Call Management
  • Defective Media Retention
  • Comprehensive Defective Material Retention
  • New Releases Update
  • Web Knowledge Base Access
  • Phone Support
  • Parts Replacement
Service Response Time: 4 Hour - Parts and labor
Service Location: On-site
Service Duration: 2 Year
Product Supported: HPE ProLiant DL180 Gen9 Base, DL180 Gen9 Entry, DL180 Gen9 Storage
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