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HPE

HPE (H9GM6E) HPE 5Y PC 24X7 ML350 GEN10 SVC

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SKU:
H9GM6E
MPN:
H9GM6E
Availability:
On backorder. Usual lead time is 3 weeks. Contact Us for Availability
$13,989.70 Inc. GST
$12,717.91 Ex. GST

Description

Description
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H9GM6E
Manufacturer Website Address: https://www.hpe.com/au/
Brand Name: HPE
Service Name: Proactive Care
Marketing Information:

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Product Type: Warranty
Service Information
Service Main Type: Technical
Service Sub Type:
  • Electronic
  • Physical
Service Characteristic: Labour
Service Description: 24x7x4 Hour
Provided Support:
  • Repair
  • Analysis
  • Defective Media Retention
  • Reporting
  • Software Support
  • Technical Account Manager
  • Hardware Support
Service Response Time: 4 Hour - Hardware Support
Service Location: On-site
Service Duration: 5 Year
Product Supported: HPE ProLiant ML350 Gen10 Server
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